Terms of Service
Last updated July 22, 2026
These terms govern your use of Homie, including its app, WhatsApp, SMS verification, and household-assistant features. Homie is operated by M1 Factory, Inc. KnoMe is a related but separate product with its own terms.
1. The Homie service
Homie helps households coordinate recurring work, including meals, groceries, caregiving, chores, reminders, and shared household information. Homie may communicate through the app, WhatsApp, SMS verification, or other enabled channels.
2. Eligibility
You must be at least 18 years old and authorized to use the account, household, and phone number you provide. Adults managing accounts for children or dependents are responsible for their use.
3. Messaging consent, frequency, and cost
By signing up at homie.knome.one or initiating a conversation with Homie, you consent to receive service-related and recurring automated messages at the number you provide. Consent is not a condition of purchase.
Message frequency depends on your household activity and settings. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Opt-out and help
Where supported, reply STOP to stop messages and HELP for help. You may also contact meet@m1factory.com. Transactional security messages may still be sent when necessary to protect or verify your account.
5. Acceptable use
You agree not to:
- Use Homie to send abusive, deceptive, harassing, or unlawful content.
- Impersonate another person or access a household without authorization.
- Attempt to disrupt, reverse-engineer, or abuse Homie’s systems or integrations.
- Invite or message people without the permissions and consent required by law.
6. AI and health-related disclaimers
Homie uses AI and can make mistakes. Suggestions about food, ingredients, allergies, caregiving, schedules, or household safety are informational and are not medical, nutritional, legal, or other professional advice. Always verify important information and ingredients yourself.
Homie is provided “as is,” without warranties of any kind to the extent permitted by law.
7. Limitation of liability
To the extent permitted by law, M1 Factory, Inc. is not liable for indirect, incidental, special, or consequential damages arising from Homie, including inaccurate suggestions or delayed, undelivered, or misdirected messages.
8. Governing law
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
9. Changes
We may update these terms as Homie evolves. We will update the “Last updated” date, and continued use after a change means you accept the revised terms.
10. Contact
M1 Factory, Inc. — email meet@m1factory.com with questions about these terms or Homie.